Work mileage guides

How support workers can record work mileage

Keep a clear record of travel between appointments: start the trip, review the kilometres, use a concise work label and prepare a report for review.

What does Kmlog help a support worker do?

Kmlog records the distance, timing and GPS route of trips you choose to start. It can help an individual support worker organise travel between appointments and export a date-range mileage report. It is not a rostering system, an NDIS billing platform or an automatic decision about which kilometres can be claimed.

For a shift with a mix of work driving, private travel and public transport, manual start gives you control over which journeys become recorded trips. It also means you need to remember to start before driving and stop after arriving.

A practical appointment-to-appointment workflow

  1. Before leaving: check that the journey belongs in your work records, open Kmlog and start recording while safely parked.
  2. During the drive: leave the active trip running. Background location permission allows recording with the screen locked; it does not start a new trip automatically.
  3. On arrival: park safely, then stop the trip. Check the distance, route and start and end locations.
  4. Label the record: use a short location name and a work purpose where the installed version supports it. Avoid health information and unnecessary personal details.
  5. At reporting time: choose the date range, review the included trips and export a PDF. Check the actual exported fields before sending it.

A temporary loss of mobile data does not stop local capture of an active trip. GPS quality can still vary, and address search, route matching and cloud sync need a connection when they run. Review gaps instead of assuming every record is complete.

Example: two appointments in one morning

This is an invented workflow example, not a customer story or an entitlement calculation. A worker drives from “Demo office” to “Demo appointment A”, then later from A to “Demo appointment B”. They record each drive separately so the timing and distance of each leg can be checked.

Our sample mileage report uses those two fictional journeys: 12.40 km and 8.60 km, totalling 21.00 km. It shows how the records appear in a PDF without publishing anyone's home address or client details.

If you make several stops during one recorded journey, Kmlog also supports adding stops to a completed trip within its recorded travel area. A stop label does not by itself classify the journey as payable travel.

Keep client information out of shared reports

Use the minimum information the reviewer needs. A label such as “Appointment A” may be enough when your employer can match it to a separate authorised roster. Do not include diagnoses, participant numbers or care notes in a mileage record simply to explain a journey.

Before exporting, check both labels and addresses. A neutral label does not necessarily hide an underlying address in a report. Share the file only with the intended recipient through your usual approved channel.

Confirm the rules before calculating a claim

Ask your employer or client which journeys they accept, which rate to use and what evidence they need. Keep mileage records separate from decisions about wages, reimbursement, participant charges or tax deductions. A rate entered into an app is a calculation input, not proof of an entitlement.

For NDIS-related work, check the current NDIS pricing arrangements and your service agreement rather than relying on a general mileage example. For employment conditions, consult Fair Work Ombudsman guidance or your employer. Kmlog does not determine those rules.

When is another workflow a better fit?

If you need every drive detected without tapping Start, compare apps with automatic detection. If you need central roster management, participant invoicing or team approvals, check a system that explicitly supports those functions. Kmlog's website portal and fleet tools remain planned, not current features.

Read the manual-start versus automatic-detection guide before choosing.

Try it with your own work trips

Kmlog is available on iPhone. Android is in testing. New users receive a 14-day free trial, followed by 10 free trip starts per month. Optional KmPro subscriptions offer unlimited trip recording; check current prices in the app.

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